New version of this App is available
If you have already installed the old Android App, please uninstall the existing App and install the latest App.

If you have any issues downloading the app, please call us on 0307007001 or the short code 769. Also, you can use USSD service by dialing *769# and answering the questions.

Powered by Ministry of Communications

In partnership with



Version 1.0 - Last Updated on 08/04/2020

The services provided by the GH COVID-19 Tracker App are subject to following Terms of Use, which may be updated from time to time without notice to you. You will always be able to view the most recent version of this document by clicking the terms and conditions link in the App. Please read the terms and conditions carefully before using this App. By using this App and services provided by this App, you agree to these Terms and Conditions. Please do not use this App if you do not agree with the Terms and Conditions provided below. This App is operated by the Government of Ghana (GoG).

The General Terms and Conditions govern the use of the services provided by the GH COVID-19 Tracker App and its accompanying website, the conditions of processing personal data provided by you through the App and website, and the relationships between you and the Government of Ghana.

When you accept to adhere to the terms and conditions, Government of Ghana grants you a limited, non-exclusive license to utilize the services of the App from this day. The terms “you” and “User” shall be used to refer to all individuals and entities that access or use the App and its services.

The services of this App are available to all Users who will download, install and use this App. By clicking on the “I Agree” button, you declare your acceptance of all of the terms and conditions and are ready to comply with them.

Installation & Use

In compliance with the provisions of the laws governing terms and conditions and privacy policy, only persons 18 years and over are allowed to access the services of this App. If in any case, a User under 18 years wishes to use our App, we will require an authorisation from parents or guardians. During the installation and use of the “GH COVID-19 Tracker” App, it is assumed that you fulfil this requirement and otherwise accept the consequences if they arise. We advise that you do not use this App if you are unable to comply with the Terms and Conditions. You can have access to the application once it is installed on your mobile device.

How it Works

“GH COVID-19 Tracker” App works through the devices on which the application has been installed.

The App uses the details provided by the User including access to Bluetooth and GPS Location Services of device.

This App will need you to turn on and allow the App access to the Bluetooth and GPS location services on your device. This App shall not function properly and accurately if Bluetooth and GPS services are turned off or if the App’s access to Bluetooth and GPS services is revoked on the device on which this App is installed.

When you start using GH COVID-19 Tracker App as a User, the App will collect certain health-related information about you, and other general information such as your name, phone number, gender, age, sex, risk factors, the region in which you live, or information about your existing health conditions, which may be helpful for the GoG to correctly provide you with any required help and advice.

Whilst using this App as a User, you will allow “GH COVID-19 Tracker” App to use your data but note that this data will only be used for the intended purpose. GoG may use the mobile number provided by you to contact you in case of possible infection. Any personal information provided by you may also be shared with other necessary and relevant persons (if required) in order to carry out necessary administrative and medical interventions.

We may use your information to enhance and improve your experience of our Service.

All users through the App may submit, access, modify, correct or cancel their information as and when they wish.

You agree that information provided by you will not be false or misleading. You agree that you will not do anything which can limit or impair the functionality or performance of the App. You agree that you will not tamper with or use the App for any purpose for which it was not intended, such as trying to access the database of the Service.


These provisions in the terms and conditions will continue to apply until terminated by either you or the Government of Ghana, in accordance to with the Terms and Conditions.

You may uninstall/delete the App anytime from your device or revoke the App’s access to Bluetooth and GPS services, if you wish not to use it. However, by doing so, you acknowledge that you will no longer be able to avail of the services provided by this App.

Government of Ghana may decide to cancel any relationship with you if you breach any of the clauses in the Terms and Conditions. This will mean cancelling your services with “GH COVID-19 Tracker App” and cancelling your account and accompanying personal data.

Ownership of GH COVID-19 Tracker App Services

Government of Ghana owns and has rights to all of the contents in the GH COVID-19 Tracker App. The contents of the GH COVID-19 Tracker App services include designs, text, graphics, images, videos, information, logo, button icons, software, audio files, computer code and other GH COVID-19 Tracker App content.


The information that we provide on this App is intended for the general public with regards to COVID-19 symptoms and advice. We follow standard procedures for information that we make available on this App. Government of Ghana has applied all the measures required for securing personal and health data.

The purpose of the GH COVID-19 Tracker App is to present the User with the probability of COVID-19 infection based on symptoms and health details entered by the User during the questionnaire and are for informational purpose only. The questions and the advice/results do not constitute a basis for self-diagnosis and under any circumstances, may not be interpreted or treated as advice, diagnosis, or treatment by a doctor.

Disclaimers, Limitations and Prohibitions

The information that we provide on this App is intended for the general public with regards to COVID-19 symptoms and advice. We follow standard procedures for information that we make available on this App. Government of Ghana has applied all the measures required for securing personal and health data.

Government of Ghana forbids you to publish or disseminate information that will end up causing fear and panic or allowing us activate any level of public emergency responses when it is not true.

Government of Ghana reserves the right to terminate the account of a User and all related data if it detects or assesses anything illicit or identifies your account as a regular submitter of fake information.

Linking to us

We do not mind if you include a simple link from your website, blog, or social media platforms to our App. However, you must first ask permission if you intend to frame our App, or its contents, in such a way that is not clear to your users that we are the source of the content. You are not allowed to link to us if you engage in the publication or promotions of illegal, obscene, or offensive content, or if the link in anyway negatively impacts the reputation of Government of Ghana.


We reserve the right, at our discretion, to modify or replace these Terms and Conditions from time to time. You will always be able to view the most recent version of this document by clicking the Terms and Conditions link in the App. It is your responsibility to visit the most current Terms and Conditions. After an update is released and you still continue to use the GH COVID-19 Tracker App, it means you have accepted the current Terms and Conditions. If a modification to the Terms and Conditions is material, we will try to provide some days’ notice prior to the release of the modifications. What is material will be determined at our sole discretion.

Information that you provide to us

This App requires that you submit information to us. When you submit any information to areas of our App, you give us the consent to use, reproduce, modify, adapt and process that information in connection with this App.

Any information submitted using this App, will not be displayed publicly without any form of pseudonymisation.

Contact us

For questions or concerns about our Terms and Conditions, please contact call on 769.